Who are we and what do we do?
We specialize in the integration of automated warehouses. Our main products include Vertical Lift Machine Storage & Systems (VLM), Vertical Carousel Machine Storage & Systems (VCM), Vertical Sorting Machines (VSM), Intelligent Horizontal Sorting Machines (IHSM), Smart AS/RS, and AGV/RGV solutions.
What are the primary applications for this system?
It is primarily used for storing tools, industrial spare parts, electronic components, medical drugs, and electrical appliances. It is also suitable for important documents and magnetic media. Industries served include aerospace, petrochemical, medicine, electronics, archives, and automotive.
What is the expected lead time for orders?
Delivery times depend on the order size. Small quantities typically take around 60 days, while larger quantities or new production items may require a minimum of 90 days. We provide up-to-date delivery estimates at the time of order.
Do you have experience with international shipping?
Yes, we have extensive experience shipping to various countries. Our logistics partners are well-versed in international transport, ensuring smooth delivery regardless of the destination.
What are the standard payment terms?
Our standard terms are: 50% advance payment (contract becomes effective upon receipt), 45% pre-shipment payment, and 5% acceptance payment within 10 days of on-site installation and use.
Are the products customizable for specific warehouse heights?
Yes, our rack systems are designed to accommodate different warehouse requirements, with height options typically ranging from 5m to 15m to maximize vertical storage space efficiency.