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Frequently Asked Questions
What automated warehouse solutions are available?
We offer integrated solutions including Vertical Lift Machines (VLM), Vertical Carousel Machines (VCM), Vertical Sorting Machines (VSM), Intelligent Horizontal Sorting Machines (IHSM), Intelligent Smart Stacking Warehouses (Smart AS/RS), and AGV/RGV systems.
What are the primary applications for these systems?
They are primarily used for storing tools, industrial spare parts, electronic components, medical drugs, and documents. These systems are widely adopted in aerospace, machinery, petrochemical, electronics, and automotive industries.
What is the expected lead time for orders?
Small quantities typically require 60 days. For larger quantities or custom items that need new production, the lead time may be at least 90 days. Delivery times are confirmed at the moment of order based on current stock.
Do you have experience with international shipping?
Yes, we have extensive experience shipping to various countries. Our logistics partners are well-versed in international transportation requirements, ensuring smooth delivery.
What are the standard payment terms?
Our standard terms are 50% advance payment (contract effective upon receipt), 45% pre-shipment payment, and 5% acceptance payment within 10 days of on-site installation and use.
Can these systems store specialized materials like magnetic media?
Yes, the systems are designed to safely store sensitive materials such as magnetic media, CD-ROMs, and important archived information alongside standard industrial components.
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