Are you a manufacturer or a trading company?
We are a professional manufacturer specializing in smart pet products, with our own factory and R&D team, offering OEM & ODM services for global clients.
Can I customize the product with my own logo or design?
Yes, we provide customization options including logo printing, packaging design, and specific product features to meet your requirements.
Can I get a sample before placing a bulk order?
Absolutely. We offer samples for evaluation. While sample fees and shipping costs apply, they can be deducted from your eventual bulk order.
What is your lead time for bulk orders?
Our typical lead time ranges from 15 to 30 days, depending on the specific order quantity and the level of customization needed.
How do you ensure product quality?
We maintain strict quality control processes, including incoming material inspection, production line testing, and final checks to meet CE, FCC, and RoHS standards.
Do your products come with a warranty?
Yes, all our smart pet products come with a 12-month warranty covering manufacturing defects to ensure your peace of mind.