Frequently Asked Questions
What are your main solar products?
We offer Tier 1 solar panels, hybrid/on-grid/off-grid inverters, LiFePO4 lithium batteries (rack, wall-mounted, or stackable), and complete residential and commercial energy storage systems.
How long is the delivery time?
Standard delivery is generally within 5-7 days. This may vary based on specific product availability and order size.
What is the lifespan of the lithium battery and system?
The LiFePO4 batteries feature a cycle life of over 6000 times, while the overall solar system is designed for a lifespan of up to 30 years.
Does the system support remote monitoring?
Yes, our systems include intelligent monitoring via WiFi, LAN, or GPRS, allowing for full lifecycle data tracking and safe operation.
Can these systems be used for commercial projects?
Absolutely. Our 20kw to 50kw systems are specifically designed to handle requirements for large residential homes, factories, and commercial industrial applications.
What kind of technical support do you provide?
We provide complete professional technical guidance, including system design, professional online services, and a dedicated after-sales team to ensure smooth installation and operation.