What is the typical delivery time for orders?
For quantities less than 300 sets, delivery is approximately 30-45 days after receiving the deposit and confirming drawings. For larger orders exceeding 300 sets, the timeframe is 45-60 days.
Can you provide customized furniture solutions?
Yes, we specialize in customized furniture based on your interior design, specific drawings, and size requirements. Materials, fabrics, and colors can all be modified to suit your requests.
What is the Minimum Order Quantity (MOQ)?
Basically, the MOQ is 20 sets. Larger quantities generally allow for more competitive pricing on customized furniture projects.
What are the available payment terms?
We offer two main payment terms: 1) L/C at sight, or 2) T/T with a 30% deposit and the remaining 70% balance paid before shipment.
How do you ensure product quality?
We use a strict management process: first, a sample is produced for approval; second, each production step has a dedicated QC check; and finally, all goods undergo a 100% inspection before packaging.
What happens if the furniture is damaged upon arrival?
We use robust packaging to ensure safety. However, if any damage occurs, please provide photos and the affected quantity, and we will reproduce the items for you free of charge.