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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are an integration of industry and trade. Our main production facility is well-equipped to handle large-scale orders. You are warmly welcome to visit our facility with advance notice.
How can I obtain samples?
We are honored to offer samples. New clients are expected to cover courier costs, while samples are free. This charge will be deducted from the payment of the formal order. Courier services like Fedex, UPS, DHL, and TNT are supported.
Do you provide OEM packaging and logo services?
Yes, we specialize in both OEM and ODM services. Please provide your design details before production so we can confirm the final design based on a sample.
What are your standard payment terms?
For orders below 1000 USD, 100% in advance. For orders above 1000 USD, 30% T/T in advance and 70% balance before shipment. Longer payment terms may be supported based on long-term cooperation.
What is the estimated delivery time?
Normally, for an MOQ of 5000pcs, delivery takes 10 to 25 days. The timeframe varies between 10 to 30 days depending on the specific style and quantity ordered.
Do you accept small orders?
Yes. Whether you are a small retailer or starting a new business, we are definitely willing to grow alongside you.